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Communication
WhatsApp Comm
Communicate with customers on the channel they use every day.
What is WhatsApp Comm?
For most Dutch people, WhatsApp is the familiar channel for chatting, including with businesses. Our platform lets you send and receive WhatsApp messages from one place, and have them answered automatically if you wish. This way you talk to customers where they already are.
How does it work?
- Connect your business WhatsApp number to Slimbot.
- Set which questions may be answered automatically and which come to you.
- Our AI answers routine questions directly in your style, 24/7.
- You can effortlessly take over complex conversations yourself from the same overview.
Use cases
Restaurant: reservations and opening hours arranged via WhatsApp.
Webshop: 'where's my parcel' answered immediately.
Contractor: quick price indication and exchanging photos with customers.
Beauty salon: making and rescheduling appointments in a chat.
Benefits
- Customers reach you on the channel they prefer to use.
- Routine questions answered automatically 24/7.
- Personal contact without chatting yourself all day.
- All conversations clearly in one place.
Frequently asked questions
Can I use my own WhatsApp number?
Yes, you connect your business number to the platform. Customers will still recognise you.
Does the AI take over all conversations?
Only the questions you approve. Slimbot forwards doubtful cases and personal conversations to you.
Do customers notice they're talking to an AI?
The answers come in your own tone and are to the point. You decide how you present the automatic handling.
Also within Communication
Use WhatsApp Comm for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.