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Communication

SMS

Important messages directly in your customer's pocket.

What is SMS?

With SMS you reach customers where almost every message is read: on their phone, without an app or internet. Our platform sends text messages automatically at the right moment, for example an appointment reminder or delivery update. Ideal for short, urgent messages that mustn't be overlooked.

How does it work?

  1. Set which messages you want to send via SMS, for example reminders or confirmations.
  2. Determine the timing: immediately, or automatically a day in advance.
  3. Slimbot personalises each message with name, date or order number.
  4. Send to one customer or in bulk to an entire list.

Use cases

Hairdresser or dentist: appointment reminder the day before, fewer no-shows.
Garage: 'your car is ready' as soon as the job is done.
Webshop: delivery update or collection notification by SMS.
Event: last-minute change immediately known to everyone.

Benefits

  • Almost every message is read, often within minutes.
  • Works without an app or internet at the customer's end.
  • Fewer no-shows thanks to automatic reminders.
  • Personalised without manual work.

Frequently asked questions

Can I automatically send appointment reminders?

Yes. You set once that a reminder goes out 24 hours in advance, for example, and Slimbot does the rest for every appointment.

Can customers reply?

That depends on your setup. You can choose one-way notifications or a number customers can reply to.

Do I pay per SMS?

SMS works with sending costs per message. In your account, you can see exactly what a send costs before you send it.

Use SMS for your business?

Slimbot sets everything up for you. Start for free or request a tailored demo.