Slimbot
Payments
Refunds
Issue refunds quickly and neatly from a single overview.
What is Refunds?
With refunds you handle repayments without hassle: you select the payment and refund the amount in full or in part. Everything stays linked to the original transaction, so your administration is correct. Handy for returns, cancellations or a dispute you want to resolve in a customer-friendly way.
How does it work?
- Find the payment you want to refund (partially).
- Choose whether to refund the full amount or a partial amount.
- Confirm the refund; Slimbot processes it via the same payment method.
- The refund is linked to the original transaction and visible in your overview.
Use cases
Benefits
- Refund quickly and customer-friendly from one place.
- Both full and partial refunds possible.
- Remains linked to the original payment, so your administration is correct.
- Clear overview of all refunds.
Frequently asked questions
Can I also refund part of a payment?
Yes, you choose whether to refund the full amount or only part of it, for example with a partial return.
How does the customer receive the money back?
The refund is processed via the same payment method as the original payment, so the amount is returned neatly to the customer.
Does the refund stay linked to the original order?
Yes, every refund remains linked to the original transaction, keeping your administration accurate.
Also within Payments
Use Refunds for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.