SlimbotPlatform › Agent Builder › Live Mode
Agent Builder
Live Mode
Put your tested agent to work for real customers.
What is Live Mode?
With Live Mode you switch your agent on for production, so it starts handling real customer questions. You only do this once you've tested, so you go live with confidence.
How does it work?
- Check that your agent has been properly tested.
- Set the agent to live.
- The agent now handles real customer conversations.
- Track the results and adjust where necessary.
Use cases
Webshop: agent handles customer queries live, even at night.
Service provider: agent qualifies incoming leads directly.
Hospitality: agent processes reservations automatically.
Support: agent handles the first line so your team is relieved.
Benefits
- Your agent will really take work off your hands.
- Available 24/7, even outside office hours.
- Can be paused immediately if you want to adjust.
- Go live with confidence after testing.
Frequently asked questions
Can I quickly pause a live agent?
Yes. You can set an agent back to inactive at any time, for example to make adjustments.
Will I still see what the agent is doing when it's live?
Yes, you follow the conversations and results and can adjust based on them.
Also within Agent Builder
Deploy Live Mode for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.