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Prompt Editor
Write and refine your instructions with direct preview.
What is Prompt Editor?
In the Prompt Editor you determine in plain language how your agent behaves and responds. Thanks to the live preview you immediately see the effect of your adjustment, so you quickly get the right tone and answers.
How does it work?
- Open your agent's Prompt Editor.
- Write or adjust the instructions in plain language.
- See directly in the preview how the agent responds.
- Save when you are satisfied with the answers.
Use cases
Customer service: make the tone friendlier or more formal.
Sales: teach the agent to always direct towards an appointment.
Webshop: fine-tune standard answers to return queries.
Care: give the agent clear boundaries about what it does and doesn't say.
Benefits
- See immediately what your change does, no guesswork.
- Quickly adjust until the answers are exactly right.
- In plain language, no technical commands needed.
- More control over the tone and content of your agent.
Frequently asked questions
What is a prompt, actually?
A prompt is the instruction in which you tell your agent in plain language what to do and how to respond.
Will my customers see my changes immediately?
No, you test first in the preview. Only when you save and publish does the change go live.
Also within Agent Builder
Use Prompt Editor for your business?
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