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Customers and team find the right answer themselves.
What is Manuals?
Add product manuals to your knowledge base so that questions about installation, use or maintenance are answered directly. Both customers and your own team no longer need to search through thick manuals.
How does it work?
- Upload your manuals to the knowledge base.
- Slimbot reads the content and steps.
- Ask a specific question about the product.
- Receive the correct step-by-step answer with source reference.
Use cases
Manufacturer that lets customers resolve faults themselves.
Installation company that lets engineers look up specs quickly.
Webshop that answers product questions automatically.
Machine builder unlocking maintenance instructions.
Benefits
- Fewer support questions through self-service for customers.
- Your team finds the right step in seconds.
- Complex manuals become easily queryable.
- Consistent instructions based on the official source.
Frequently asked questions
Can it give the right answer per product model?
Yes, if you add manuals per model, Slimbot takes the specific product in the question into account.
Does this also work for technical manuals with specifications?
Certainly, tables with specifications are also read in and can be queried.
Also within Knowledge base
Deploy manuals for your business?
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