SlimbotPlatform › E-commerce › Returns
E-commerce
Returns
Handle returns without hassle for you and your customer.
What is Returns?
Handle returns smoothly on our platform, from registration to refund. Our AI assesses the reason, suggests the right next step and keeps everything neatly recorded, so a return is no longer a headache.
How does it work?
- Customer reports a return via a simple form or chat.
- Our AI determines whether it's approved based on your rules.
- Track the return from receipt to refund in one overview.
- Stock and money are automatically updated again.
Use cases
Clothing shop where sizes are often exchanged
Electronics webshop that wants to separate warranty and returns
Shoe shop that wants to process many returns neatly
Webshop that wants to analyse return reasons to reduce returns
Benefits
- Clear process for you and your customer
- Less manual work thanks to automatic assessment
- Insight into why customers return items
- Stock and refund sorted in one go
Frequently asked questions
Do I decide myself what may and may not be returned?
Yes. You set the rules, for example a return period, and our AI applies them consistently.
Will my stock be updated again after a return?
Yes, as soon as you receive the product back, it's available in your stock again.
Also within E-commerce
Deploy Returns for your business?
Slimbot sets everything up for you. Start for free or request a tailored demo.