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Platform › AI Models › Fallback Models
AI Models

Fallback Models

If one model fails, another takes over.

What is Fallback Models?

With fallback models, your AI keeps working, even if a model is temporarily unavailable. The platform then automatically switches to an alternative, without you or your customer noticing. This keeps your chatbot and processes reliably running.

How does it work?

  1. Choose your main model in your Slimbot environment.
  2. Assign one or more alternative models as fallback.
  3. In case of failure, the platform switches over automatically.
  4. Your service continues; check afterwards if desired what happened.

Use cases

Webshop that doesn't want to be without a chatbot during peak times
Service provider with a WhatsApp line that must always work
Business that depends on AI in critical processes
Organisation that doesn't want customers to notice outages

Benefits

  • Your AI stays online, even during outages
  • Customers notice nothing of a temporary problem
  • Less risk of downtime in important processes
  • Automatically arranged, no panic afterwards

Frequently asked questions

Will my customer notice when it switches over?

Usually not. The platform automatically switches to an alternative model, so the conversation simply continues without interruption.

Can I decide myself which model serves as fallback?

Yes. You assign one or more alternative models yourself. The platform only uses them if your main model is temporarily unavailable.

Deploy Fallback Models for your business?

Slimbot sets everything up for you. Start for free or request a tailored demo.